Sarah is a senior content architect on the content systems team at Intuit. She’s spent the last decade solving thorny content problems for companies such as Cisco, Autodesk, and Salesforce. Things she loves: reading in her backyard, biking to the lake, embracing hygge during Minnesota winters, and taking too many pictures of her cat (Niles) and puppy (Albie).

Caitlyn is a content designer on the consumer group team at Intuit. She’s applied her writing chops to various fields and roles in the digital space—including email marketing, blog writing, and more. In her spare time, she loves traveling, baking, training Brazilian jiu-jitsu, and hanging out with her feisty feline companion, Scorpius.

Jennifer is a senior content designer for Mint. She writes to make products sound and feel human. She also conducts customer research, collaborates on visual and interaction design, and creates inclusive voice and tone guidance to drive that human feeling end to end.

Nicole is a senior content designer on the small business and self-employed group at Intuit. She’s worked with words for the last 15 years, launching her career as a journalist and landing in marketing. When she’s off the clock, she volunteers for a pitbull rescue, photographs and reviews live music, hikes the next tallest summit, and loves to spend time with her family and friends.